Fireflies Became My Sales Call Coach, Quietly
It joins the call, then tells me the objections I missed and the follow-up I forgot. I argue with it less than I should.
I recorded my sales calls with Fireflies and read the summary after, mostly to check I'd said the price correctly. It started surfacing objections I'd talked past.
The coaching wasn't a feature, it was the transcript, I'd promised a follow-up and the bot caught that I never set a date. That one miss had cost me before.
I now review the 'action items' before the next call and prep the open loops. The bot doesn't sell, but it remembers better than I do mid-conversation, which is the actual job.
For anyone whose income is calls, let a bot own the capture. You're a bad witness to your own pitch; software isn't, and that gap is where deals leak.